So send us an email at [email protected] and we will obviously help you further. Have a good day! ♥ The Nelly Team. Werbung. cnan-dz.com offers clothes for women and girls such as clothing, shoes, dresses, lingerie and trousers from leading brands. At cnan-dz.com you find the latest fashion. eVoucher: Cashback und Shopping Points bei cnan-dz.com Jetzt clever einkaufen!
Damen Tops & T-Shirts - NELLY.COM/ NICKI STUDIOSThese general terms and conditions (the “General Conditions”) apply when you as a consumer (the “Customer”) place an order via cnan-dz.com and. eVoucher: Cashback und Shopping Points bei cnan-dz.com Jetzt clever einkaufen! Erfahren Sie von denjenigen, die es am besten wissen, was bei cnan-dz.com gut funktioniert. Erhalten Sie Insider-Einblicke zu Jobs, Gehältern und Standorten.
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Every time I buy from Nelly, I wait about a week until the clothes arrive. When buying from other sites, e. Zalando - who also use PostNord shipping, the clothes arrive in days in comparison.
Additionally, I prefer it when there are free returns because it makes it easier to buy several items to try on, and be able to easily return items that don't fit.
Nelly does not have this. There is also a long wait for returned items to be registered in order to get your money back - I have spoken to several friends who have waited months to get money from their returns from Nelly.
I myself have also experienced waiting for more than two weeks - when I contacted customer service they were nice and refunded the money though, so that is a plus.
Due to the long delivery time, no free returns, and even longer return time of items, buying from Nelly is only worth it half of the time, and I try to check out other pages before going to Nelly as a last resort.
The only positive thing I can think of is that the clothes on the page usually look nice haven't tried buying all, so don't know about the real life quality of all items.
From what I've bought - which to be fair is a lot, some items look cheap while others look good , albeit the sizes greatly vary from item to item.
Additionally, customer service seems nice. My packages are shipped inside of Norway, so I feel there should be little reason why the delivery time is so incredibly long, especially when other sites deliver in half the time always.
Im waitnig 2 months for money refund!! And i still havent recived it. I want to warn Eveyone before buying anything from that shop, cloths are nice but te return politics isnt Ordered a package from nelly with next day shipping.
Customer service contacted me back the next day and sent me a new one. Thank you, one of the best and fastest customer services ever! Great service and very nice clothes!
Good quality and it is just like in the picture. Fast delivery and easy return. Excellent service! Very fast delivery, even though my item was one of the last in stock!
Because people tend to only leave reviews when they have something to complain about. Just something to think about : Loved the item, quality, shipping updates and speed of delivery.
I would warn anyone from purchasing from this website. Returns are an extortionate price not very accessible UPS is used and fitting not accurate to size guide given.
So returns are inevitable. My daughter persuaded me to purchase a prom dress from this website. I wish I had, just learned a very expensive lessons.
Big fan of NLY brands, and I'll have to admit I've at least ordered clothes on their website 15 times the last few years. Been ordering a few other brands too such as Tommy Jeans, Film etc.
They provide you with a label for returning the clothes for free and I've been using that quite a lot as well when unsure about which size to order.
Needless to say that I'm super satisfied with this website, their clothes and service. Still have not received my items. Was once again provided bogus tracking info.
Disputed with paypal and was denied a refund because they provided said bogus tracking info. I love the Nelly website and I had a great experience with their customer service!
About the products: I appreciate that the pictures on the website are representative of the products. And the quality of the products fits the pricing.
About customer service: Customer service replied to me within 2 working days. They solved my problem right away.
It was a very nice experience Thank you, Hanna! My verdict: I give Nelly. Hopefully this will be different in the future. Overview Reviews About.
See business transparency. Write a review. The only bad side will be delivery company used by nelly. Following this I was then surprised with a holiday and didn't return the clothes within the 14 days - I emailed… Read Full Review.
I ordered a dress US size 8 sent size 4. Huge issue when you need to send back abroad live in UK. I ordered this dress specifically from Nelly despite it being less than half the price in the UK in the sales - only had US size 6 I explained that due to my working hours I need to take days off to send this back and got a very sarcastic response about it being delivered by UPS so what was my problem?
In that tone. I have never experienced a sarcastic and patronising service I've lost my… Read Full Review.
I tried to order so many times it wouldn't work everytime, the website glitches it's terrible. I would not recommend it to anyone. Thought the dresses were nice but the website gave me so much trouble… Read Full Review.
This company has taken euros!!!!!!!! I ordered from this company sunnies, brow gel and underpanties.. I was contacted by UPS company, send them pictures of the damaged package..
Excellent Customer Service. Beautiful dresses for a small price and easy handeling with payment and returns… Read Full Review.
Fast shipping very easy to order very beautiful designed clothes perfect matirials i am in love with this site… Read Full Review.
I really liked this dress, but it was out of stock so fast! It was clearly a very popular dress, so I was willing to wait for it to be restocked.
After 2 weeks, with the size monitor on, I emailed them. They said that they might have a few left to sell. I waited again for 2 weeks, emailed again, then they said that it was completely out of stock and that they weren't sure if it would ever be in stock again.
How stupid of them! How could they not bother to restock one of their most popular… Read Full Review.
There is no place in the modern market for such a complete and utter shambles as these people. Their delivery is a complete joke, if these weren't so awful they'd be laughable.
As it is they are pathetic liars… Read Full Review. I really don't recommend this shop. We bought one item which had to be sent in days.
Now it's 8 days later and it's still not sent. Store didn't respond to e-mails. It's a big joke with lack of professionalism, not serious shop.
I'm going to do chargeback… Read Full Review. Clothes are nice but The worst service ever. July 13, Retrieved August 14, August 25, Archived from the original on February 8, Retrieved February 11, Triptico, Luca July 29, Io Amo La Musica Magazine.
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September 20, Retrieved February 6, Black Enterprise. The Source.I’ve placed an order at cnan-dz.com I’ve placed an order at cnan-dz.com () about two weeks ago. The parcel was shipped pretty fast, but they didn’t provide the invoice for customs clearance and my parcel is basically stuck in the UPS office.3/5. cnan-dz.com forgot to declare the shipping costs and that's why I had to pay customs duties and additional fees for UPS. The cost of the cloths were USD and I /5(45). shop nelly is one! celebrate with us on friday @12pm cst with a new collection.